Maverick Essential - Hassle-Free Returns
At Maverick Essential, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return policy to ensure your experience is smooth and easy. Please read through the following guidelines to understand our return process.
Timeframe: You can return items within 30 days of receiving your order. After 30 days, unfortunately, we cannot accept returns.
Condition: The product must be in its original condition, unused, and in its original packaging. Items that have been opened or used may not be eligible for return.
Exclusions: Some products are not eligible for return, including:
Gift cards
Personalized items
Items on final sale
Request a Return Authorization:
To start a return, please contact us at 03455410087 or email us at support@maverickessential.com. Include your order number and the reason for the return.
Return Instructions:
Once we receive your request, we will send you a return authorization number along with the instructions for returning the item(s).
Please note, you will be responsible for the return shipping costs unless the return is due to an error on our part (e.g., damaged or incorrect items).
Ship the Item Back:
Carefully pack the item in its original packaging, including any tags, manuals, or accessories.
Send the item to the return address provided in the return instructions.
Processing Your Return:
Once we receive your returned item and confirm its condition, we will process your refund or exchange.
Refunds: Refunds will be issued to the original payment method within 7-10 business days.
Exchanges: If you’re opting for an exchange, we will send the replacement product once the return is processed.
If you receive a defective or damaged item, please contact us immediately at 03455410087 or email support@maverickessential.com. We will work quickly to resolve the issue by either sending a replacement or issuing a full refund, including the return shipping costs.